Epilepsy Ireland attained the “Improving Quality” (IQ) quality standard in September 2021.
Improving Quality is a quality system developed specifically for small to medium-sized Community and Voluntary Sector Organisations.
IQ addresses all the essential areas necessary for the effective management and governance of a charity. Four elements are assessed:
- Accountable – Good Governance, Leadership and management
- Welcoming – Involving Service users, managing and developing Staff and Volunteers, Equality and Diversity and working with others
- Effective – refers to the services that an organisations provides and the planning, delivery, monitoring and evaluation that the organisations carries out
- Sustainable – How the organisation manages, risk, money and the resources to make service delivery happen
The standard was awarded at Foundation Level following an external assessment of our work, practices, policies/procedures and impact. The award lasts for three years.
Prior to this, Epilepsy Ireland held the similar PQASSO/ Trusted Charity accreditation from 2015-2021.