Vacancy - Community Resource Officer North Cork

Epilepsy Ireland are currently seeking applications for the position of Community Resource Officer for North Cork. The full job description can be downloaded here and details of the role are outlined below. 


Title:                   Community Resource Officer (CRO) for the North Cork Area
Location:           Epilepsy Ireland Offices, Ballincollig, Cork
Hours of Work: 25 hours per week over 4/5 days (specific hours to be agreed with the Director of Services) within office hours with some flexibility for evening and weekend work required.
Travel:                There is a requirement for travel to surrounding regions for community working, and occasional travel to Dublin and occasional overnight stays.
Reporting to:     Director of Services
Nature of post:  This post is a permanent position with an immediate start date and with a six-month probation period.

Organisation Description: Epilepsy Ireland was established in 1966 as the national organisation working for people with epilepsy and their families. We offer a broad range of services including information, advice and advocacy and support services, education and advice to health professionals and research and political advocacy services on behalf of people with epilepsy to promote their rights.

Role Description: This role involves delivering community services to people with epilepsy, their families and carers, and to health professionals and the wider community. The services that we deliver in each region include one-to-one support, information & advice services, online support groups, regional support groups, talks and seminars, training to health care professionals, and epilepsy awareness talks in schools. Services are delivered both in person and virtually.

The local community resource officer is responsible for delivering the service in the North Cork area and will work with a partner CRO for the South Cork area.


One to one support work:

  • To provide appropriate information and support services to individuals on a one-to-one basis – including people with epilepsy, parents of children with epilepsy, family members and carers, and health professionals and wider community.
  • To deliver outreach services and the Epilepsy Ireland, Living Well with Epilepsy ‘TOOLKIT’ in the region.
  • To provide hospital and community outreach services on a one-to-one basis.
  • To provide a listening and understanding ear.
  • To provide advocacy and case management approaches where a service user is unable to advocate for themselves.
  • To act as a resource to the service user and advise them of entitlements, education, employment and other areas of their social and economic life and to make appropriate referrals to other services.
  • To refer younger service users with epilepsy to Epilepsy Ireland’s ‘Training for Success’ employment training programme.
  • To encourage membership of Epilepsy Ireland and to engage the service users in other services that Epilepsy Ireland offer, where appropriate.

Person Specification:


  • Min 2 years’ experience working in disability, health education, voluntary / community sector or care sector work or similar. Work directly related to epilepsy education and knowledge / experience of Epilepsy will be a distinct advantage.
  • Excellent computer literacy including experience in CRM systems
  • Full clean driving licence
  • Excellent communication skills with the ability to show empathy and understanding
  • Excellent co-ordination and administration skills
  • Flexibility and Adaptability and to be able to learn and work as part of a wider team
  • Ability to self-motivate and self-manage and plan own workload
  • To work with  appropriate professional boundaries


  • Third level qualification (ideally to degree level) in a relevant discipline - e.g. community work, disability, social care, social work, public health, education, psychology or other similar
  • Experience delivering presentations to groups
  • Experience in supporting individuals in a one to one setting
  • Experience in administration and co-ordination role


Please send your Curriculum Vitae with a detailed covering letter explaining why you wish to apply for the position and highlighting your relevant skills and experience to Catherine Powell at . Please use the reference ‘CRO North Cork’ when applying.

The closing date for receipt of applications is 5pm on Wednesday 12th August 2020. Initial shortlisting will be on the basis of the information contained in the CV and covering letter.

Interviews will be held during the week of 24th August.

The role will be subject to Garda vetting, verification of qualifications and reference checks.



For the moment, we do not require the assistance of recruitment agencies.


Downloadable Resources: