17-02-2017 | Job Vacancy: Community Resource Officer (CRO) Midwest

17 February 2017
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'17-02-2017 | Job Vacancy: Community Resource Officer (CRO) Midwest' image

Title:Community Resource Officer (CRO) Midwest

Location: Epilepsy Ireland regional office Limerick city

Hours of Work: 25 hours per week over 4 or 5 days – specific hours to be agreed with Director of Services. These hours are within office hours with some flexibility for evening and weekend work required.

Reporting to:Director of Services

Terms: Salary relates to HSE funding agreements and is not negotiable

 Organisation Description:

Epilepsy Ireland was established in 1966 and is the national organisation working for people with epilepsy and their families. Our vision is to achieve a society where no person's life is limited by epilepsy. Our work encompasses:

  • Information, training and support services for people with epilepsy and their families, delivered from head office in Dublin and 10 regional offices
  • Education and training for health professionals
  • Raising awareness and improving public understanding of epilepsy
  • Advocating on behalf of people with epilepsy
  • Funding and supporting epilepsy research

See www.epilepsy.ie for more information on the organisation and our activities.

Role Description: This role involves delivering community services to people with epilepsy, their families and carers, and to health professionals and the wider community. The services that we deliver in each region include one-to-one support, self-management training programmes, information & advice services, online support groups, regional support groups, talks and seminars, training to health care professionals, and epilepsy awareness talks in schools. The local community resource officer is responsible for delivering the service in the Midwest region with an office base in Limerick city.


One to one support work:

· To deliver outreach services and the Epilepsy Ireland TOOLKIT in the region.

· To provide appropriate information and support services to individuals on a one-to-one basis – including people with epilepsy, parents of children with epilepsy, family members and carers, and health professionals and wider community.

· To provide hospital and community outreach services on a one-to-one basis.

· To provide a listening and understanding ear.

· To provide advocacy and case management approaches where a service user is unable to advocate for themselves.

· To act as a resource to the service user and advise them of entitlements, education, employment and other areas of their social and economic life and to make appropriate referrals to other services.

· To refer younger service users with epilepsy to Epilepsy Ireland's 'Training for Success' employment training programme.

· To encourage membership of Epilepsy Ireland and to engage the service users in other services that Epilepsy Ireland offer, where appropriate.

Support Groups, Education & Awareness Raising:

· To deliver the STEPS programme and any other self-management programmes to groups in the region.

· To deliver support groups and online support groups for the service users, parents, and young people as appropriate to the region.

· To deliver Buccal Midazolam Rescue Medication training to healthcare professionals and teachers.

· To engage with schools delivering talks and training to teachers and students.

· To raise awareness of Epilepsy and the work of EI through information stands, publicity, information evenings and other appropriate activities.

· To provide or to organise and manage talks, seminars, conferences and events in the region as required.

· To provide training programmes, courses and other group work in the region as required.

External Networking

· To participate, as appropriate, in all local activities of the HSE, NDA, DFI and NAI.

· To network with other relevant agencies and organisations in the region and to participate as required in community related activities, meetings and seminars etc.

Organisational Responsibilities:

· To provide up-to-date accurate statistics and reports to management in a timely manner, to provide reports to funders as appropriate for the region.

· To manage the local spend of the region in an efficient and responsible way.

· To assist in statutory funding applications, such as the national lottery funding, and to identify and access local sources of funding as appropriate to the region.

· To provide local media support regarding awareness raising activities by contacting media and giving - or arranging for others to give - interviews with media as appropriate in the region.

· To assist in local and national fundraising activities.

· To contribute to the Epilepsy Ireland newsletter and website as appropriate.

· To actively engage with social media – twitter and facebook- as appropriate.

Other General Responsibilities:

· To demonstrate a commitment to the work of Epilepsy Ireland and to carry out the work of the organisation in an efficient and effective manner.

· To uphold the reputation of the organisation and represent Epilepsy Ireland in a professional manner.

· To undertake other tasks and responsibilities as deemed appropriate by the organisation.

Person Specification:


· Third level qualification (ideally to degree level) in a relevant discipline - e.g. community work, nursing, disability, social care, social work, public health, education, psychology or other similar

· Min 2 years experience working in disability, health education, voluntary/community sector or care sector work or similar.

· Excellent computer literacy

· Full clean driving licence

· Excellent communication skills with the ability to show empathy and understanding

· Excellent co-ordination and administration skills

· Flexibility and Adaptability and to be able to learn and work as part of a wider team

· Ability to self-motivate and self-manage and plan own workload

· To work with appropriate professional boundaries


· Work directly related to epilepsy/disability education and knowledge/experience of epilepsy/neurology and experience of community working in similar roles

· Experience delivering presentations and training to groups

· Experience in supporting individuals in a one to one setting

· Experience in administration and co-ordination role


Terms & Conditions

The post will be permanent following the successful completion of a six month probation period. There is 22 days annual leave allowance for full time posts (which is pro-rata in part-time posts). There is a 5% employer pension contribution following the completion of the probation period.


Please send your Curriculum Vitae with a covering letter explaining why you wish to apply for the position and highlighting your relevant skills and experience to recruitment@epilepsy.ie. Please use the reference 'CRO – Limerick' in the subject line when applying.

The closing date for receipt of applications is 5pm on Thursday 2nd March. Initial shortlisting will be on the basis of the information contained in the CV and cover letter. First interviews will be held in the Limerick on Tuesday 21st March.

The role will be subject to Garda vetting and reference checks.

For the moment, we do not require the assistance of recruitment agencies.

Direct canvassing to the organisation will disqualify candidates


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